The Ram 1500 pickup truck, one of America’s most popular light-duty vehicles, is currently facing significant recall issues affecting models from 2019 and 2021-2024. These recalls come at a critical time when truck sales remain strong despite shifts in the automotive market toward more fuel-efficient options.
Owners of affected Ram 1500 trucks should contact their local dealers immediately to determine if their vehicle requires service under the recall notice. The manufacturer has identified several potential safety concerns that need addressing, ranging from electrical system malfunctions to possible braking system failures in certain models.
While pickup trucks continue to be essential work vehicles for many Americans, these recalls highlight the complexity of modern vehicle systems and the importance of manufacturer oversight. Ram’s parent company has established a dedicated support line to help truck owners navigate the recall process with minimal disruption to their daily routines.
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Overview of the Recall
The Ram 1500 pickup truck has experienced several major recalls between 2019 and 2024. These recalls have affected different model years and involve various safety concerns from airbag malfunctions to brake system failures.
Impacted Models and Years
The recalls primarily affect Ram 1500 models from 2019, 2021, 2022, 2023, and 2024. The 2019 Ram 1500 experienced multiple recalls related to its airbag systems and electrical components.
Later models from 2021-2024 faced issues with braking systems, transmission controls, and side curtain airbags. Hybrid variants of the Ram 1500, including the eTorque mild hybrid system introduced around 2019, were also included in some recalls.
Stellantis (formerly Fiat Chrysler Automobiles) indicated that approximately 340,000 vehicles were affected by the largest recall in 2023. This included both standard and special edition models like the Ram 1500 Classic, Limited, and Laramie trims.
Recall Announcements by Year
In 2019, Ram announced the first major recall for the redesigned 1500 model, focusing on airbag deployment issues and potential electrical failures that could disable safety features.
The 2021-2022 period saw multiple recalls addressing brake system failures where the Anti-lock Braking System (ABS) could malfunction during normal driving conditions. These recalls were designated as high-priority due to the increased accident risk.
By 2023, a significant recall affecting transmission components was issued. This recall was prompted by reports that vehicles could unexpectedly shift into neutral while driving.
The most recent recalls in early 2024 addressed side curtain airbag deployment problems and fuel system issues. The National Highway Traffic Safety Administration (NHTSA) categorized several of these as critical safety recalls requiring immediate dealer attention.
Safety Concerns and Issues
The Ram 1500 pickup truck recalls across 2019 and 2021-2024 models involve several critical safety issues that put drivers and passengers at risk. These concerns range from mechanical failures to electronic malfunctions that could lead to accidents.
Specific Risks Associated with the Defect
The most serious defect affects the tailgate latch mechanism in certain Ram 1500 models. This malfunction can cause the tailgate to unexpectedly open while driving, creating road hazards for following vehicles.
Another significant issue involves the brake system in some 2021-2023 models. The anti-lock brake system (ABS) control module may fail, leading to reduced braking capability or complete brake failure in emergency situations.
Several recalled trucks also experience problems with their airbag systems. Faulty sensors might prevent proper deployment during collisions, significantly increasing injury risks.
Electrical system defects have been identified in 2022-2024 models, where short circuits can cause instrument panel failures. This prevents drivers from seeing critical warnings about speed, fuel levels, and engine temperature.
Incidents and Accidents Reported
As of March 2025, the National Highway Traffic Safety Administration (NHTSA) has documented 127 incidents related to Ram 1500 defects. These include:
- 42 tailgate failures resulting in 8 minor accidents
- 36 brake-related incidents with 14 resulting in collisions
- 19 airbag malfunctions during accidents, leading to 7 injuries
No fatalities have been directly linked to these defects as of early 2025, but several serious injuries have occurred. The most severe cases involved brake failures at highway speeds.
Owner complaints frequently mention that warning lights appeared shortly before system failures. This pattern suggests potential opportunities for early detection and prevention of accidents through improved diagnostic systems.
Manufacturer Response
Stellantis, Ram’s parent company, has taken several actions to address the recalls affecting Ram 1500 pickup trucks from model years 2019 and 2021-2024. Their response includes specific remediation plans, repair options, and communication strategies aimed at resolving safety concerns while minimizing inconvenience to owners.
Ram 1500 Remediation Efforts
Stellantis has developed technical solutions for each recall issue affecting the Ram 1500 models. For the transmission software defect in 2022-2023 models, engineers created an updated software patch that prevents unexpected shifting into neutral while driving.
For the 2019 models with faulty airbag controllers, Ram designed replacement modules with improved circuit protection. The company established dedicated production lines to manufacture replacement parts, prioritizing high-risk vehicles based on build date and component batch numbers.
Ram also implemented enhanced quality control measures at assembly plants to prevent similar issues in future production. These include additional testing protocols for safety-critical components and improved supplier oversight.
The manufacturer set up specialized technical teams to support dealerships with complex repairs, particularly for the fuel pump recall affecting 2021-2022 models.
Repair and Service Options Provided
Ram offers affected owners several service options to accommodate different needs. All recall repairs are performed at no cost to owners at authorized Ram dealerships with specially trained technicians.
For critical safety recalls like brake system issues, Ram provides complimentary loaner vehicles or rental car reimbursement while trucks undergo repair. The typical service time ranges from 1-4 hours depending on the specific recall.
Mobile service is available in select regions for software-related recalls, allowing technicians to update vehicle systems at owners’ homes or workplaces.
Service Options Summary:
- Free recall repairs at authorized dealerships
- Complimentary loaner vehicles for longer repairs
- Mobile service for eligible recalls
- Extended service hours at many locations
- Priority scheduling for safety-critical issues
Communication with Vehicle Owners
Ram uses multiple channels to inform owners about recalls affecting their vehicles. Official recall notices are mailed to registered owners with clear explanations of the defect, safety risks, and repair instructions.
The manufacturer maintains a dedicated recall website where owners can enter their Vehicle Identification Number (VIN) to check if their truck is affected by any open recalls. This tool is updated daily with new information.
Ram’s customer service call center provides specialized support for recall questions. Representatives can check recall status, schedule appointments, and address concerns about vehicle safety.
For urgent safety recalls, Ram employs follow-up communications including certified mail, phone calls, and email reminders to reach owners who haven’t responded to initial notices. The company tracks repair completion rates and targets additional outreach to regions with low response rates.
Regulatory Involvement
Federal safety agencies play a critical role in overseeing vehicle recalls for Ram 1500 pickup trucks. Their involvement ensures manufacturers address safety concerns promptly and communicate effectively with vehicle owners.
National Highway Traffic Safety Administration (NHTSA) Role
The NHTSA serves as the primary regulatory authority overseeing the Ram 1500 recall process. When potential safety issues are identified in 2019 and 2021-2024 models, manufacturers must report these concerns to the NHTSA within five business days of discovery.
The agency reviews each case to determine if a formal investigation is warranted. For significant Ram 1500 safety concerns, the NHTSA may initiate its own investigation based on consumer complaints or accident data.
Once a recall is issued, the NHTSA monitors completion rates and effectiveness. They require Ram to provide regular updates on repair progress and owner notification efforts.
The NHTSA also maintains a public database where consumers can check for recalls by entering their Vehicle Identification Number (VIN). This transparency helps ensure Ram owners are informed about potential safety issues affecting their trucks.
Next Steps for Affected Vehicle Owners
If you own a recalled Ram 1500 pickup truck, taking prompt action is essential for your safety and vehicle maintenance. Following these steps will help you navigate the recall process efficiently.
Checking Your Vehicle’s Recall Status
Owners can verify if their Ram 1500 is affected by the recall in several ways. The most direct method is to enter your Vehicle Identification Number (VIN) on the official NHTSA website (www.nhtsa.gov/recalls) or on Ram’s recall website. The VIN is located on the driver’s side dashboard or driver’s side door jamb.
Ram should also send recall notifications by mail to registered owners. These letters typically include details about the specific issue and instructions for next steps.
For immediate verification, owners can contact Ram’s customer service at 1-866-726-4636. Have your VIN ready when calling to expedite the process.
Scheduling Repairs and Service
Once you’ve confirmed your vehicle is affected, contact your local authorized Ram dealership to schedule service. Recall repairs are performed free of charge regardless of warranty status.
When scheduling, ask about:
- Estimated service time
- Available loaner vehicles
- Any necessary preparation before bringing your truck in
Some dealerships may have limited parts availability due to high demand. If parts aren’t immediately available, ask to be placed on a waiting list and inquire about any interim safety measures.
Keep all documentation related to the recall and repairs. This includes the initial recall notice, service records, and any correspondence with the dealership or manufacturer.
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